Trust & Safety

Can I trust LawTap with my information?

Yes. Protecting your information is extremely important to us.

LawTap, as a 100% online/Software as a Service (SaaS) legal booking engine, is hosted from a Virtual Private Cloud (VPC) in the state-of-the-art AT 801/SSAE-16 certified Amazon Web Services' Sydney (Australia) data centre featuring 24x7 physical security (including CCTV and biometric access control). Amazon Web Services is also used by Airbnb, Amazon.com, Commonwealth Bank of Australia, NASA, National Australia Bank, Qantas and Suncorp.

LawTap is certified as McAfee SECURE. All access to LawTap is automatically encrypted using industry-leading SSL/TLS encryption with Digicert Extended Validation (EV) SSL Certification.

LawTap is subject to a continuous independent quality assurance process to ensure that the LawTap software application is secure, reliable, maintainable, and follows standards and good practices.

LawTap securely integrates with existing calendar systems used by lawyers, including Microsoft Exchange/Outlook, Microsoft Office 365, Google Calendar/G Suite and Apple iCloud. LawTap does not access or store a lawyer's non-LawTap calendar appointment information, only the blocks of time that the lawyer is available to speak with or meet clients.

LawTap processes lawyer subscription payments using Stripe, a PCI compliant payment processor. Stripe is also used by Salesforce.com, OpenTable, Twitter and Xero.

LawTap maintains insurance policies, including Professional Indemnity and Cyber Liability, with AIG, the world's leading insurance organisation.

You can also read our Privacy Policy here.

Can every lawyer join LawTap?

Only lawyers (including attorneys) who pass our qualification process can join LawTap. Lawyers must be admitted to practice in their jurisdiction/s, be considered "in good standing" and comply with the LawTap Terms of Use.

The following non-lawyer legal professionals can also qualify to join LawTap:

  • Immigration Adviser (UK only);
  • Licensed Conveyancer;
  • Notary Public;
  • Paralegal;
  • Registered Migration Agent (AU only); and
  • Title Agent (US only).

Non-lawyer legal professionals must be licensed in their jurisdiction/s (where a licensing or registration scheme applies), clearly indicate their non-lawyer legal professional status when using LawTap, be considered "in good standing" and comply with the LawTap Terms of Use.

Can anybody review a lawyer?

Only verified clients who have actually met or spoken with a lawyer through LawTap can provide a review. This system enables reviews that are fair, trustworthy and accurate.

All reviews are moderated to ensure that they comply with the LawTap Terms of Use.

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